Customer Success with Fahim Waaler – Insights That Drive Impact
Join Fahim Waaler, host of Norway’s first & only Customer Success podcast, as he interviews top CS leaders from around the world. Get practical strategies, tools, and expert insights to level up your Customer Success game—whether you’re just starting out or scaling for growth.
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SEASON 2: EPISODE 1
Thomas Voigt: How to navigate in the evolving landscape of Customer Success?
In this episode of Customer Success with Fahim Waaler, Thomas Voigt, a seasoned customer success consultant, shares his insights on the evolution of customer success, the importance of metrics, and the future trends in the industry.
SEASON 2: EPISODE 2
Anika Zubair: How to Master the Skills and Strategies That Drive Revenue in CS
In this engaging conversation, Fahim Waaler interviews Anika Zubair, a prominent customer success leader, about her journey in the field, the evolution of customer success, and the importance of aligning customer success efforts with business outcomes.
SEASON 2: EPISODE 3
Angeline Gavino: How to align Customer Success with Revenue Growth
In this episode of Customer Success with Fahim Waaler, Angeline Gavino shares her extensive experience in customer success, discussing her journey from customer support to leading CS teams in startups.
SEASON 2: EPISODE 4
Cara Benecke: The Future of Customer Success Management in the Age of AI
In this episode, Fahim Waaler speaks with Cara Benecke, a customer success leader at Workflex, about the evolving landscape of customer success, particularly in the context of AI integration.