Customer Intelligence
Gain a complete, real-time view of every customer to drive personalized engagement.
Monitor customer health and spot risks with real-time health scores.
Instant insights into customer health, risks, and growth opportunities—all in one intuitive view.
Leverage AI-driven analytics to uncover trends, predict risks, and boost success.
Automation and Productivity
Stay organized by assigning, tracking, and prioritizing tasks for seamless execution.
Boost retention with pre-built Playbooks that drive proactive customer success.
Help customers achieve their goals with success plans that drives real outcomes
Streamline your workflows by automating repetitive tasks, follow-ups, and customer touchpoints—at scale.
Customer Engagement
Visualize key milestones to deliver smooth, personalized customer experiences.
Collect feedback with in-app surveys to measure NPS, CSAT and customer sentiment at every stage.
Stay proactive with real-time alerts triggered by key events, customer behavior, or health score changes.
Identify opportunities for upselling, cross-selling, and renewals, driving growth and customer value.
Make smarter decisions and drive revenue by turning customer data into business impact.
Empower your team with the tools, insights, and workflows to maximize performance and retention.
Deliver personalized, goal-oriented success with the insights and automation you need to stay ahead.
Build deep, personalized relationships through dedicated, hands-on customer success.
Deliver impactful, scalable success through smart automation and targeted digital engagement.
Listen to the #1 Nordic Customer Success Podcast, conversations with global CS leaders, packed with practical tips and strategies.
Connect with like-minded CS professionals, share insights, and learn from real-world success stories.
Stay updated with the latest trends, expert insights, and actionable advice in Customer Success.
Access best practices, frameworks, and tools to level up your CS skills.
Calculate the value CustomerCatalyst by estimating ROI from improved retention, efficiency, and growth.
Join us at events to network, learn, and stay at the forefront of Customer Success innovation.
On-demand courses to build foundational CS skills and knowledge—perfect for new and growing teams.
Interactive, expert-led sessions designed to solve real-world CS challenges and sharpen team strategy.
Customized consulting to improve workflows, boost retention, and align your CS efforts with business goals.
Deep-dive training for CustomerCatalyst power users, master advanced features and drive greater value from our platform.
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